Top Ways To Deal With Insurance Adjusters After A Slip And Fall Accident
Insurance adjusters work for the insurance company, not for us. After a slip and fall accident, their job is to look into the claim, but their main goal is to save the company money.
Jun 04, 2025159 Shares8.8K Views
Insurance adjusters work for the insurance company, not for us. After a slip and fall accident, their job is to look into the claim, but their main goal is to save the company money. That means paying out as little as possible.
They may seem helpful, but it’s important to remember they’re not on our side. Their questions often aim to reduce or deny what we might be owed. In cases like these, especially when injuries are severe, skilled slip and fall accident lawyerscan help protect your rights and handle adjusters who try to shift the blame or downplay what happened.
Here are some of the top ways to deal with insurance adjusters:
Gather Strong Evidence Before Speaking to Them
Before talking to an insurance adjuster, collect as much proof as possible. Take photos of the accident scene—wet floors, broken stairs, or poor lighting. Snap pictures of your injuries, too, even if they initially seem minor.
Get contact information from witnesses. Their statements can back up your claim if the adjuster questions what happened. Medical reports are also key—they connect your injuries directly to the fall.
Strong evidence stops adjusters from twisting the facts. They might blame you without proof or say your injuries aren’t serious. The more documentation you have, the harder it becomes for them to lowball you.
Avoid Giving Recorded Statements Without Preparation
Insurance adjusters often ask for recorded statements. Be careful—they’re trained to ask questions that might make you doubt your claim. Even a simple slip of the tongue could hurt your case.
Never agree to a recorded conversation on the spot. Instead, politely say you’ll get back to them. Then, consult a lawyer to prepare. They can help you avoid saying anything the adjuster might use against you later. Remember: You’re not required to give a statement immediately. Taking time to think protects your rights.
Don’t Accept the First Settlement Offer
The first offer from an adjuster is usually too low. They hope you’ll take it quickly, especially if money feels tight. But early settlements rarely cover all your costs—medical bills, lost wages, or future treatments.
Calculate every expense related to your injury. Pain and sufferingmatter, too. If the offer doesn’t match what you’ve been through, push back. Many claims settle for far more once negotiations begin.
Keep Communication Professional and Limited
Stay calm and factual when talking to adjusters. Don’t share personal opinions or guess how the accident happened. Emotional details can be twisted to weaken your claim. Stick to written communication when possible. Unlike phone calls, emails create a paper trail where your words might be “misheard.” If they call, summarize the conversation in a follow-up email to keep records clear.
Consider Hiring a Slip and Fall Attorney
Lawyers know how adjusters operate. They negotiate while you focus on recovery and often secure higher settlements. If your injuries are serious, the adjuster denies your claim, or you’re overwhelmed, legal help makes sense. Many attorneys work on contingency, meaning you only pay if they win your case. It’s worth a consultation to see if having a professional in your corner could change the outcome.
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